Shipping Policy

We Care About Your Purchase

After you complete your purchase on Fashlily, an order confirmation email will be sent out right away. Once your package moves into production and preparation, you will receive further notifications regarding your order progress. You can check live shipping status at any time through our Order Tracker. Our customer support team is available by email to resolve any questions you may have. Should you need further support, feel free to visit our Contact Us page: https://www.fashlily.com/preview/pages/contact-us

Order Processing & Delivery Timeline

Every product from fashlily goes through rigorous quality checks before shipment. Your total delivery time combines processing lead time and transit shipping time.

All times stated below are business days. Weekends and public holidays are not counted.

• Regular items: 5–7 business days for order processing
• Complex handmade goods: 10–15 business days for order processing
• Shipping transit: 5–18 business days, varying by destination country/region

Please be aware: We do not process or ship out packages during weekends or official public holidays.

Shipping Methods & Free Shipping Qualification

We provide two shipping service options:

✅ Free Shipping: Applicable to all orders subtotaling more than $199 USD

• Standard Shipping: 15–18 business days | $12.99 USD

• Expedited Shipping: 5–7 business days | $29.99 USD

If you have tight delivery deadlines, please email our team at service@fashlily.com prior to checkout so we can confirm whether fast delivery can be arranged.

How to Track Your Shipment

Customers who created an account while shopping can log in and view order updates in the “My Orders” section. If you checked out as a guest, please reach out to customer support to get your latest order information. After your parcel ships, the tracking number will be delivered to your registered email address. For any order inquiries, email us at service@fashlily.com.

Sales Tax

Sales tax is already built into the product price you see on our site. No additional sales tax will be added at checkout. We partner with trusted global logistics providers to ensure your items arrive securely.

Customs Rules for International Shipments

Cross-border shipments may be subject to import duties, customs taxes or brokerage fees. These charges are set by the destination country’s customs office and are the responsibility of the buyer. Customs inspections can sometimes cause unexpected delivery delays. You may get a quote for potential customs costs by contacting your local customs authority.